Privacy Policy | Fjorda ApS

1. Introduction

Fjorda ApS ("Fjorda", "we", "us", or "our") respects your privacy and is committed to handling personal data in a transparent and responsible manner. This Privacy Policy describes our practices in relation to personal data processed through our website and in connection with enquiries about our IT marketing services.

By using our website or contacting us, you acknowledge that you have read this Privacy Policy. Where we rely on consent, you may withdraw it at any time as described below, without affecting the lawfulness of processing carried out before withdrawal.

2. Data Controller and Contact Information

The data controller responsible for personal data processed under this Privacy Policy is:

Fjorda ApS
Storegade 5, 6640 Lunderskov, Denmark
Email: info@fjorda-aps.com
Website: https://fjorda-aps.com

For privacy-related questions, requests, or complaints, please contact us using the details above. We aim to respond to genuine privacy enquiries in a clear and timely manner.

3. Personal Data We May Collect

The personal data we process depends on how you interact with our website and whether you contact us. We do not operate user accounts, online checkout, or payment processing through this website.

Depending on your interaction, we may process the following categories of personal data:

Identity and contact details, such as your name and email address when you submit an enquiry;
Communication content, such as the message you send through our contact form or by email;
Technical and usage data generated when you browse the website;
Cookie preference information stored in your browser in connection with your cookie choices.

We do not intentionally collect special categories of personal data through this website. Please avoid submitting sensitive information unless it is necessary for your enquiry and you are comfortable sharing it.

4. Contact Form Data

When you use the contact form on contact.html, we collect the information you choose to provide, which currently includes:

Your name;
Your email address;
Your message.

This information is submitted voluntarily and is used to read, assess, and respond to your enquiry. We may retain correspondence where necessary to manage ongoing communication, document enquiries, or comply with applicable legal obligations.

5. Technical Website Data

When you visit our website, standard technical information may be generated automatically by your browser, device, and hosting environment. This may include, for example:

IP address;
Browser type and version;
Device type and operating system;
Referring page or link;
Pages viewed and approximate access times;
Basic error, security, or performance logs generated by the website infrastructure.

We use this information to maintain website security, reliability, and basic operational performance. We do not use this website to operate customer accounts or process online payments.

6. Cookie Preference Data

When you interact with our cookie banner, your choices may be stored locally in your browser using localStorage under the key fjorda_cookie_consent. This may include your selected consent level and whether optional analytics or marketing cookies are enabled or disabled.

This information is stored on your device so that your preferences can be remembered on future visits. For more detail on cookies and similar technologies, please see our Cookie Policy.

7. Purposes of Processing

We process personal data for the following purposes:

To operate, maintain, and secure the website;
To receive, review, and respond to enquiries submitted through the contact form or by email;
To understand basic website usage and improve content, structure, and usability where optional analytics cookies are accepted;
To remember and apply your cookie preferences;
To comply with applicable legal obligations and protect our legitimate business interests, including fraud prevention, security monitoring, and record keeping where appropriate.

We process only the data reasonably necessary for these purposes and do not use the website to sell products, operate user accounts, or collect payment details.

8. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on one or more of the following legal bases depending on the context:

Consent, where you submit a contact enquiry voluntarily, accept optional cookies, or otherwise provide clear permission;
Legitimate interests, where processing is necessary to operate and secure the website, respond to business enquiries, and maintain basic records, provided your interests and fundamental rights do not override those interests;
Legal obligation, where processing is required to comply with applicable law;
Pre-contractual steps, where processing is necessary to respond to your request before a potential service agreement is entered into.

Where we rely on consent, you may withdraw it at any time. Withdrawal of consent for optional cookies can be managed through your browser or by clearing stored cookie preferences and making a new selection when prompted.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions and related email correspondence are generally retained for as long as needed to handle the enquiry, maintain a reasonable business record, or comply with legal obligations;
Technical logs and security records are retained for limited periods appropriate to operational, troubleshooting, and security needs;
Cookie preference data remains stored in your browser until you clear site data or change your preferences.

When data is no longer required, we take reasonable steps to delete, anonymise, or securely archive it in accordance with our internal practices and applicable law.

10. Sharing and Disclosure of Personal Data

We do not sell personal data. We may share personal data only where necessary and proportionate, including in the following situations:

With website hosting, infrastructure, or technical service providers that support the operation of fjorda-aps.com, subject to appropriate confidentiality and security expectations;
Where required by law, regulation, court order, or a competent authority;
Where necessary to protect the rights, safety, or security of Fjorda ApS, our website users, or others;
With professional advisers where reasonably required for compliance, dispute management, or business administration.

Any sharing is limited to what is necessary for the relevant purpose. We require appropriate safeguards where service providers process personal data on our behalf.

11. International Transfers

Fjorda ApS is based in Denmark. Personal data is primarily processed within the European Economic Area (EEA). However, some technical service providers or infrastructure components used to operate the website may process data outside the EEA.

Where personal data is transferred outside the EEA, we aim to ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other mechanisms recognised under applicable data protection law.

If you would like more information about international transfers relevant to your data, you may contact us using the details in Section 2.

12. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure hosting arrangements, and proportionate internal handling practices.

No method of transmission over the internet or method of electronic storage is completely secure. While we take data protection seriously, we cannot guarantee absolute security. You are responsible for ensuring that any information you send to us is transmitted through appropriate channels and that you do not share unnecessary personal data.

13. Your Rights Under GDPR

If you are located in the European Economic Area or otherwise protected by the GDPR, you may have the following rights in relation to your personal data, subject to applicable conditions and exceptions:

Right of access to obtain confirmation of whether we process your personal data and to receive a copy of relevant information;
Right to rectification of inaccurate or incomplete personal data;
Right to erasure in certain circumstances;
Right to restriction of processing in certain circumstances;
Right to data portability, where applicable;
Right to object to processing based on legitimate interests, where applicable;
Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at info@fjorda-aps.com. We may need to verify your identity before responding. We will handle valid requests in accordance with applicable law.

14. Right to Lodge a Complaint

If you believe that our processing of personal data infringes applicable data protection law, you have the right to lodge a complaint with a supervisory authority. In Denmark, the relevant authority is the Danish Data Protection Agency (Datatilsynet).

You may contact Datatilsynet through its official website at https://www.datatilsynet.dk. We encourage you to contact us first so that we can try to address your concern directly.

15. Children's Privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal data from children under 16 years of age through this website.

If you believe that a child has provided personal data to us, please contact us and we will take reasonable steps to review and, where appropriate, delete such information.

16. Third-Party Websites and Links

Our website may contain links to external websites, such as mapping services or other resources that are not operated by Fjorda ApS. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy and cookie policies of any third-party website you visit. This Privacy Policy applies only to fjorda-aps.com and data processed by Fjorda ApS in connection with it.

17. Disclaimer About Website Information

Information published on this website is provided for general business and informational purposes. It does not create a contractual relationship, guarantee a particular outcome, or replace a formal written agreement for services.

Descriptions of services, industries, insights, and other website content are subject to change. While we aim to keep information accurate and current, we do not warrant that all website content is complete, error-free, or suitable for every purpose.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, legal requirements, or data handling practices. When we make material changes, we will publish the updated version on this page.

Your continued use of the website after an updated Privacy Policy is published may indicate that you have reviewed the changes, subject to any additional consent requirements that apply under law.

19. Contact

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Fjorda ApS
Storegade 5, 6640 Lunderskov, Denmark
Email: info@fjorda-aps.com

Personal Data Handling